Dental tech support in Denver

When it comes to running a dental practice in Colorado, you’ve got plenty on your mind.

From booking new patients to following up with existing patients, and managing all of their records, you might sometimes feel that you went to dental school only to become a glorified archivist. So when your computer network starts to act up, and your technology is on the fritz, you likely feel more than a little overwhelmed.

Fortunately, you don’t have to worry about it anymore when you work with the pros over at Cynthetic Systems. Not just a managed IT service, our team of qualified technicians serve dental practices all over Colorado, including Denver, Aurora, and Parker. We can address all of your IT needs, and proactively manage any issues before you even become aware of them. You help your clients share their smiles with the world, let us help you keep a smile on your face all day with our complete suite of managed IT services and cybersecurity services.

The Issues Your Dental Practice Faces

Cynthetic Systems techs have worked extensively with dental practices, and so we understand your pain points and frustrations. For any IT issue you might face, we’ve got an easy fix. Just see for yourself! Here are the most common complaints we hear from our dental partners and how we address them.

We Can’t Reach Our IT Services When We Need Them Most

Your patients know that they can rely on you when they’re struggling with a dental problem, so you should have that same level of trust in your IT service. But if you call them and the phone rings and rings with no resolution, you’re left feeling frustrated and unsatisfied. We understand that feeling, so we offer our premier 24/7 Monitor, Detect and Respond service.

We’re happy to stop by your practice in person and work with you and your staff one-on-one to identify, diagnose, and solve the problem. Don’t need us there in person? No problem, with remote response, we can work with your IT system remotely to get you back in working order.

Our IT Guy Is Too Expensive

No matter what industry you’re in, everyone is looking for ways to get the most bang for their buck. When it comes to dental practices, you know that you can pass those savings onto your patients in the form of better equipment, wider service offerings, and so much more. So, when you find yourself spending hundreds, if not thousands, on recurring IT issues, and your current service just isn’t addressing the problem, you can start to wonder what you’re really paying for.

We put your needs and interests first. It’s why all of our managed services are priced affordably, and we build service packages that are meant to work for you and your budget. The team at Cynthetic Systems are happy to sit down and build out a custom service package that is priced right and still keeps your business running smoothly.

Cynthetic Systems Can Help Your Dental Practice Remain Complaint

If you run your own dental practice, you know how much time and energy you invest in your work already. Adding the stress of maintaining your HIPAA compliance is simply too much, so we are proud to offer you our managed IT services. After a quick consultation, we can automate and manage many of your HIPAA compliance tasks for you.

 

Data Backup and Recovery for Your Dental Practice

In the past, it was easy to keep your patient records secure, as they were simply locked into a filing cabinet. Today, files are saved on hard drives, thumb drives, and in cloud storage. Having your systems connected to the internet leaves them vulnerable to attack from hackers and other criminal elements. Use our secure data storage options to protect all of your patient’s private information and utilize our data backup and recovery services to ensure that you always have access to this precious information when you and your patient’s need it most. Finally, our IT specialists can offer you insights on how to best preserve the confidentiality, integrity, and availability of your patients’ health information.

 

Cybersecurity for Dental Practices

A common line of thought we hear from our dental clients is something like “Well, I’m just a dentist, what would hackers want with my data and information?” The answer might surprise you. Hackers and cyber criminals are increasingly targeting medical fields to gain access to the personal information of patients. They can use this information to open credit cards, exploit any stored financial information, and more. Your field and the size of your practice doesn’t mean you’re immune to cyber-attack. Indeed, Dentist’s Money Digest found that in the last quarter of 2016 alone, more than 700,000 hacking attempts were made against healthcare organizations. Hackers are targeting dental practices because they are repositories of valuable data like names, addresses, Social Security numbers, and even banking information.

 

Interestingly, hackers are going after more than just your computers and storage devices. They’re also attacking the devices that are connected to your network, like X-ray machines. In any case, they’re looking for any way they can gain access to sensitive patient information. Cyber-attacks result in an obvious HIPAA violation, a process that your practice may not be able to afford and may not recover from. It’s estimated that nearly 20 percent of small businesses do not recover from a cyber-attack.

Your practice needs cybersecurity

The fact is, you can’t afford to cut corners when it comes to IT security anymore. Even if you have team members who are tech-savvy, they likely do not have the skills or time to prevent any future cyber-attacks. That’s why it’s important to hire a cybersecurity expert like Cynthetic Systems to take care of it for you.

How we do it.

Manage, Detect and Respond Implementation.

What Is Managed Detection and Response (MDR)?

MDR services are designed to quickly detect threats and improve a dentist office’s response once compromises have been found. The solutions deliver an operational capability to organizations that often lack the resources to build it themselves. MDR is advanced threat management that helps visualize, detect, and eliminate threats to the network in real-time. Managed Detection and Response (MDR) offers the technology and expertise needed to stop threats that have bypassed other security controls.

MDR providers offer organizations a full capability that doesn’t require a dozen individual investments and months to years of implementation. Most MDR providers are priced significantly below what it would cost an organization to build internally.

MDR solutions work. They accurately detect threats ranging from malware to advanced attackers and support customers to ensure threats are addressed. Organizations that enlist an MDR provider have a reliable partner who stands by their side to defend against the worst types of threats.

Make managing your dental practice’s data and technology easier by contacting Cynthetic Systems today! We’re ready to leverage all of our resources to help your dental practice operate more efficiently!

 

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